Motivation for Our Privacy

We prioritize your privacy and are dedicated to protecting it. This Privacy Statement governs the collection, use, and disclosure of personal information from potential and current clients, employees, and the general public who interact with us. It outlines our practices concerning the management of this data and our commitment to safeguarding your privacy.

Utilization of Acquired Information

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

  • (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
  • (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
  • (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
  • (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
  • (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
  • a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
  • b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Approaches to Data Usage

We will only use your personal information in the following ways:

  • when it is necessary for our legitimate interests:
    • to enable us to supply you with the products and services and information that you have requested
    • to help us in the development of, and to improve our products and services
    • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • to ensure that content from our website is presented in the most effective manner for you and your computer
    • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • to maintain our website and ensure network and information security
    • to prevent and detect fraud and other criminal offences
  • as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.
Marketing

We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.

Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.

Market research

If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

Embedded content from other websites

Our website contains links to other websites. This privacy policy only applies to this website, so when you access another website from a link, you should read their own privacy policies.

Website Data Security Policy

Comprehensive Data Protection Practices

We are committed to protecting your personal data with reasonable and industry-standard security measures against potential risks. Your personal data is secured with password protection, and we restrict its visibility to authorized personnel only. Despite rigorous physical, electronic, and procedural safeguards, the inherent risks of internet data transmission mean that we cannot guarantee absolute security.

Access Our Contact Information

For any inquiries or concerns about this Privacy Policy, we encourage you to reach out to us.

Your Rights to Data Control

Under certain legal frameworks, you might have rights including:

  • Confirming if we hold your personal data and accessing it.
  • Receiving details on the personal data we hold and obtaining copies.
  • Correcting any inaccuracies in your personal data.
  • Objecting to our processing of your personal data.
  • Having your personal data blocked, anonymized, or deleted as appropriate.
  • Limitations may apply to these rights under local laws. For action on these rights, contact us via email.

Additional Sections

We primarily use your personal data for the specific purposes for which it was collected. However, if we find it necessary to use your data for another reason, and that reason is compatible with the original purpose, we will do so. Should the need arise to use your personal data for an unrelated purpose, we will notify you and provide a clear explanation of the legal basis which allows such use. Processing your personal data without your knowledge or consent will only occur where it is required or permitted by law.